Best practices in community management

We are committed to helping organizations, including educational institutions, grow their communities with strong leadership and dedicated participants.

Grow Your Community

Well-managed communities are crucial for a productive society. Impactrics provides the tools and guidance including robust, customized metrics to support the growth of your organization to benefit the institution, the members, and the broader community.

Alumni Relations

Impactrics works with educational institutions to build effective alumni relations efforts that address the specific interests and mission of the school and its alumni. We provide the tools and guidance including robust, customized metrics to support your needs.

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Find Your Community

Connection, human interaction, and belonging is important to us as individuals. We help you find or create the mutually supportive structures that make life fulfilling and enjoyable.
Finding your communities is a lifelong journey along your personal path.

Learn why we need communities with structure

Grow Your Community

Establishing a strong community means building around a shared purpose with mutually supportive participants. It requires leadership and structure to thrive. Your unique organization whether corporate, cause, or education-based can grow if it has the resources and the guidance to foster engagement for its purpose.

Your goal is our goal: an engaged community with impact based on measurable results.

Blog

We know we want connection and belongingness. We know that we get them from friendships and communities. But what do we mean when we talk about a community? We need to build a foundation for a shared understanding of communities — why they are important, what they are, and how

Blog

5 Steps to Reviving an On-line Community

We’ve all been there. Joined an online community and then…nothing. Or worse, you invested in technology so you could start an on-line community and after an initial burst of excitement, it fizzled. It can happen to any kind of organization from cause-driven to corporate. So what now? How do you revive the community?

READING

A country’s diaspora population can be a powerful resource – providing access to economic and intellectual resources, human capital, and a cross-country connection as thousands or even millions of people relocate to (or visit) other countries. Diaspora should be understood as a potential gain to a country and not only a deficit, or a loss.

RESOURCES

Community and Networking Platforms

With today's technology, it is easier than ever to connect your alumni to each other and with students to strengthen the community. Engagement and career platforms support go beyond supporting regional associations based on the shared values of the institution.

Alumni Relations

Alumni communities are vital for career opportunities and have provided social structure for many decades. Now, educational institutions are becoming more actively involved in guiding and managing their alumni communities to benefit the institution as well as the alumni themselves. Each institution needs to recognize the unique balance of interests and capabilities of its alumni to further the institutional mission and provide community for the alumni.

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With changing times, universities have started valuing their alumni. Whether it is for bringing in tangible assets (funds, career guidance to current students, etc.) or creating a network of past & present students, it’s no secret that institutions are busy creating a stellar alumni relations engagement strategy.

RESOURCE

Virtual Community Platforms

With today's technology, it is easier than ever to connect your membership with each other to strengthen the community. Engagement and career platforms are the virtual home for your organization and should reflect the shared values of the institution.

Find Your Communities

Connection, human interaction, and belonging is important to us as individuals. Social scientists, biologists, and many bloggers research and write about belonging, community, and social structure because it is crucial for social well-being and a strong civil society. Yet very few help us find or create the mutually supportive structures that make life fulfilling and enjoyable.

READING

When you are living abroad for the short- to medium-term (be it as a volunteer, wwoofer, or gap year traveler), it can be difficult and onerous to integrate into the local community.

RESOURCES

Virtual Event Platforms

Community management and alumni relations have gone virtual! From Facebook to Instagram to Twitter and beyond, interactions among members, alumni and the institution are through an electronic device. Meetings and events have to respond to the demands of the times as well.

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FOR EDUCATIONAL INSTITUTIONs

Alumni Relations Assessment

Alumni volunteer. Alumni lead. Alumni give back. Every educational institution can benefit from the power of its alumni community and the resources it can provide. How strong is your alumni organization and how can it do more for the institution?

FOR INDIVIDUALS

Start your path to your Community

Connection, human interaction, and belonging is important to us as individuals. Social scientists, biologists, and many bloggers research and write about belonging, community, and social structure because it is crucial for our individual social well-being.

COMMUNITY LEADERS

Success metrics

Every organization requires a well-articulated definition of success that can be measured. That means establishing a set of metrics that reflects its goals and its members. The metrics need to be informative and manageable leading to actionable results.

Resources

Find the Right Technology

Get information about all aspects of community management from the resources we share including a list of on-line community platforms, event management software options, and articles on a range of relevant topics.

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