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Online and In-person: A blended approach to alumni engagement

Both online and in-person modes of engagement have benefits and can be effective depending on your goals, resources, and the preferences of your alumni community. When possible, it is a good idea to use a combination of both approaches to create a well-rounded and inclusive alumni engagement strategy. Here are some of the advantages of each mode:

Online engagement:

  • Accessibility: Online engagement allows alumni from around the world to connect regardless of their geographic location. This is particularly useful for international alumni or those who may not be able to attend in-person events.
  • Scalability: Online platforms can accommodate a large number of alumni simultaneously with little or no additional cost, making it easier to reach a broader audience.
  • Cost-Effectiveness: Online events and activities typically have lower overhead costs compared to organizing physical events. This can be especially beneficial for organizations with limited budgets.
  • Convenience: Alumni can participate in online activities without the need for travel, making it more convenient for those with busy schedules.
  • Content Generation: Online events can be recorded and shared for viewing later or used in future events.
  • Data and Analytics: Online platforms provide valuable data and analytics that can help you track engagement metrics, refine your strategy, and personalize communications.
  • Flexibility: Online engagement allows for a diverse range of activities, including webinars, virtual reunions, mentoring programs, and more.

In-person engagement:

  • Personal Connections: In-person events provide opportunities for alumni to connect on a more personal level. Face-to-face interactions can be especially powerful for building strong relationships.
  • Tangible Experiences: In-person events offer sensory experiences that can leave a lasting impact, such as the atmosphere of a physical reunion, the excitement of a sports game, or the warmth of a networking event.
  • Stronger Emotional Bonds: Shared physical experiences often result in stronger emotional connections among alumni, which can foster a deeper sense of community.
  • Networking: In-person events provide a conducive environment for networking and building professional relationships.
  • Visibility and Public Relations: Hosting physical events can garner local media attention and enhance the reputation of your institution or organization.
  • Variety: In-person engagement includes a wide range of options, from reunions and workshops to fundraising galas and volunteer activities.
  • Participation: In-person events can be longer even extending to multi-day travel options without the issue of screentime “burn-out” or distractions.

Combining Online and Offline:

Given the advantages of both modes, many successful alumni engagement strategies incorporate a mix of online and in-person approaches. For instance, you could host virtual networking events to accommodate global alumni while also organizing in-person reunions or mentorship meet-ups for those who are locally based.

Ultimately, the choice between online and in-person engagement should be based on your goals, the preferences of your alumni, and the resources available to you. By offering a diverse array of engagement opportunities, you can cater to different segments of your alumni community and create a more inclusive and effective engagement strategy.

Read more articles in the Alumni Relations Transformations Series at AlmaShines or the Impactrics Resources area.

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